How do cancellations, early returns & refunds work?
Cancellations and refunds:
Cancellations made after arrival in Myoko must be made either in person or by calling +81 (0) 645-80-9292 between 8:15 am and 5:30 pm (Japan time).
Cancellations made 30 to 3 days prior, and/or when payment of the booking has already been made to Myoko Snowsports, will incur a 10% cancellation fee.
Cancellations made 2 days prior, or 1 day prior by 12:00 noon, will incur a 50% fee.
Cancellations made after 12:00 noon 1 day prior, on the day of the reservation and `No Shows’ will incur a 100% cancellation fee.
Cancellations made at any time due to illness or injury will be eligible to receive a 90% refund for the remaining term, upon presentation of a medical certificate from a local practitioner.
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How do cancellations, early returns and refunds work?
Cancellations and refunds: Cancellations made after arrival in Myoko must be made either in person or by calling +81 (0) 645-80-9292 between 8:15 am and 5:30 pm (Japan time). Cancellations made 30 to 3 days prior, and/or when payment of the booking ...
How does your valet service work?
We are happy to offer a complimentary overnight valet service for skis, poles and snowboards rented from us. When you rent your equipment, we will check with you whether you would like to valet your skis/poles/snowboard overnight at either of our ...
How does your valet service work?
We are happy to offer a complimentary overnight valet service for skis, poles and snowboards rented from us. When you rent your equipment, we will check with you whether you would like to valet your skis/poles/snowboard overnight at either of our ...
Can we drop our children off to ski school early so we can leave for our Multi Resort program before 9:45 am?
Parents wishing to drop their children off have the option of booking their children for a Fresh Tracks lesson, which can be spent on-snow learning or as supervised play-time with a Myoko Snowsports staff member from 8am to 9:45am (prior to group ...
Should I book in advance?
We recommend booking well before your arrival to ensure availability, particularly from early January to mid-February. Please contact our team at akakura@myokosnowsports.com if you have any questions.